Email us
The fastest way to reach us is by email. We answer every message personally.
support@tryfitlyapp.comCommon questions
How quickly will I hear back?
We read every message and aim to reply by email within 1–2 business days. Premium subscribers get priority support.
How do I cancel or manage my subscription?
Subscriptions are handled by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, find Fitly, and make your change there.
How do I delete my account and data?
You can delete your account and all associated data directly in the app under Settings. If you run into trouble, email us and we’ll help.